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Privacy Policy
Information We Collect
Effective Date: January 1, 2026
Flex Industrial Supply (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you access or use our website.
We collect information that you voluntarily provide when placing an order, creating an account, or contacting us. This may include:
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Full name
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Email address and phone number
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Billing and shipping addresses
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Payment information (processed by third-party payment processors)
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Order history and transaction details
We may also automatically collect certain technical data such as IP address, browser type, and usage data for analytics and security purposes.
Use of Information
We use collected information to:
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Process and fulfill orders and transactions
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Provide customer support and order communications
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Improve website functionality and service offerings
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Detect, prevent, and address fraud or misuse
Disclosure of Information
We do not sell or rent personal information. Information may be disclosed to third-party service providers (including payment processors and shipping carriers) strictly as necessary to operate our business and fulfill orders. These providers are contractually obligated to protect your information.
Data Retention & Security
We retain personal information only as long as necessary to fulfill business, legal, and regulatory obligations. We implement commercially reasonable safeguards; however, no electronic transmission or storage method can be guaranteed to be 100% secure.
Your Rights
You may request access, correction, or deletion of your personal information, subject to legal requirements. Requests must be submitted in writing to sales@flexindustrialsupply.com.